Resolving Enquiries About Rules in Prison: A Peer-led Information Service Toolkit

A variety of peer led services provide information to prisoners about rules and procedures in custody and complement the work that our Advice and Information service delivers.  These services help people understand the experiences they are having in prison, who they can go to for support and how to challenge any treatment which they think is not fair or decent.

By visiting and speaking to the staff and prisoners who are running these services we have collated examples of good practice and devised a step by step toolkit for setting up a peer led service information service in a prison. This has been supported by input from Prisoners’ Advice Service and St Giles Trust who have a wealth of experience and expertise in this field.